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How to get my account ID?
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3D Model & Community
3D Model Uploads
Model File Batch Upload Tool Operation Guide
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What is a proof of your 3D creation?
How to write a post to link a model?
How to upload a PDF file of a model?
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How to sell 3D models on Creality Cloud?
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How to Set Discounts on Your 3D Models
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How to Properly Report Copyright Infringement of 3D Models?
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How to create a 3D model collection
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How to apply for a verified designer?
What is the currency and payment methods on Creality Cloud?
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3D Printing Contest Q&A
Unlocking Creality Cloud 3D Model Library | Creality Cloud Exploration Guide
What is Creality Cloud? | Creality Cloud Exploration Guide
How to turn off the push notifications?
If I win a ranking in the design contest, how long will it take for me to receive my prize?
Why was my model uploaded successfully but not displayed to the public?
Where can I find the downloaded model files on Android phones?
3D Printer & Terminal Device
Flagship Series
Flagship Serise(K1/ K1 Max) Error Code Trouble Shooting
K1 Nozzle is dragging the bed?
K1 is Stuck at starting screen?
K1 update fail?
K1 version 1.2.9.3 cannot update to the newest version?
K1 Shows the device offline after connecting to the Creality cloud?
Incomplete Infill of 3D Print for K1 Printer?
K1 showing 0 on both temperatures (Nozzle and Hotbed)?
Sonic Pad
What printers support connecting Sonic Pad?
How to connect Sonic Pad on Creality Cloud?
Creality Box
Creality Box Usage Notes
How can I add devices if the Creality Box QR code and ID number are broken?
My Creality Box cannot connect to the internet, or it takes too long.
How to return Creality Box firmware to the past version?
Feedback & Logs Upload
How to Upload Logs | Creality Cloud Bug Reporting Guide
Firmware Update
The Importance of Choosing the Right TF Card for the Creality Box
How to Update Creality Box Firmware through a TF Card?
How to fix a bricked Creality Box?
Device Connection
How to install Creality Cloud Plugin on OctoPrint?
Camera Connection
Does Creality 3D Printer support third-party camera connection for real-time monitoring? What are the requirements?
Others
What is the Creality device ID and SN code(serial numbers)? How can I find them?
Cloud Slicing
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How to add a custom 3D printer in Built-in Slicer?
Slice Upload
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Creality Print
Creality Print Quick Start Guide
Printing Issues
Print File Related
How to Upload Print Files (G-code) and Quickly Print Models Using Others' Print Files - Web Version
How to Upload Print Files and Quickly Print Models Using Others' Print Files- App Version
Cloud Printing Guide with Creality Cloud
Tutorial: One-Click Printing with Creality Cloud for K2 Plus
FDM Print Issues
Troubleshooting Stringing or Dripping in 3D Printed Models
What to do if the printer's temperature fluctuates greatly during the printing process?
How to Deal with Maximum/Minimum Temperature Alarms in a 3D Printer?
How to Handle Layer Shifting in 3D Printing Due to Machine Issues?
Reasons and Solutions for the Inability of Filaments to Adhere to the Bed during Printing
How to solve the problem of a non-rotating or noisy fan during the printing process?
How to deal with motor shaking during the 3D printing process?
Resin Print Issues
HALOT Series General Troubleshooting
Multiple Printer Controls
How to control multiple 3D printers
Webcam Issues
How to Make a Time-lapse Video?
3D Print Materials
3 Tips to Quickly Determine the Quality of 3D Printing Filament
Creality Filament Print Settings
Printing recommendations for ABS filament
.3MF files
How to Make the Most of Multi-Color .3MF Models on Creality Cloud?
How to Use .3MF Files in Creality Print?
How to Upload .3MF Files to Creality Cloud?
What is .3MF Files and How to Obtain Them?
Guide to Creating Quality Print Settings
Purchase Service
Credits & Cuvacoins
How do I get the Cuvacoins?
What is Credit, How to get Credits?
Gift Shop
What is the Creality Cloud EShop?
Pemium Plan & Pricing
What features does Creality Cloud Premium offer?
What's Premium?
What features does Creality Cloud Premium offer?
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