Sorry for the double post but I couldn't add a video or edit my original post. I am having a hard time trying to setup my Sonic Pad. I have tried several memory sticks, data cables and still nothing. I was told by Creality support to connect via a browser to try and update the firmware. However, when I connect to the sonic pad, all i get is this. Problem with support is that they only answer one email per day and I feel like it will take a few weeks to get it up and running. Can anyone shed some light as to what I can try?