In light of the upcoming National Day of the People's Republic of China, we would like to inform you of our holiday schedule. We will be taking a break from September 29th until October 6th. During this period, please note that our office will be closed. We kindly request your understanding that we will be unable to respond to emails, process your withdrawal of earnings (credits), and ship orders from our gift shop. The Creality Cloud Premium membership verification and distribution for the "Creality Printer Users Get Creality Cloud Premium for Free" promotion will resume after the holiday period. However, please be assured that the review process for model submissions and applications for verified 3D designers will not be affected by the holiday break. Our team will continue to review and process these submissions as usual. For urgent request, please send an email to support@crealitycloud.com. We apologize for any inconvenience caused and appreciate your patience and cooperation. Our team will resume normal operations on October 7th. Thank you for your understanding and support!