Dear 3D Printing Community,

The Creality Cloud team would like to wish you all a very happy and prosperous Lunar New Year! May this festive period be filled with love, joy, and good fortune.

Please be advised that our office hours and services will be adjusted during the Lunar New Year break:

Office Closure:

Our offices will be closed from February 2nd to February 17th, 2024 for the Lunar New Year holidays.

Service Arrangements:

We will not be able to respond to emails, community messages, app feedback, or social media DMs during the closure. There will be no shipping or payment processing for cash-out requests or eshop purchases in this period.

Model, post and report reviews will still be actioned. Online customer support will continue to be available. The ongoing activities on the platform are still proceeding as usual. Please actively participate.

Thank you for your patience and understanding. We look forward to strengthening our shared success in the coming Year of the Dragon.

Regards,

The Creality Cloud Team