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Payment Methods
Why My Cash Out Failed?

Payment methods

Creality Cloud accepts PayPal payments to make transactions. Creality Cloud runs a special currency system which is much more different from other platforms. All transaction that happened on Creality Cloud uses a virtual currency called “Credits”. On one hand, you can top up “Credits” through PayPal and then purchase 3D models on Creality Cloud. On the other, you can set any price on your 3D models by using Credit, and cash out the Credits you earn through PayPal.Currently, the exchange rate is 100 Credits = $ 0.99.

We only charge 10% when you cash out credits to your PayPal account. If you are a verified designer, you can enjoy the benefits of a waiver of commission.

Why my cash out failed?

1. Make sure to provide your PayPal account filled in correctly with email address.

2. Make sure that your PayPal account is correct and accepts payments.

3. Make sure that your cash out amount reaches at least 1000 Credits.

4. Make sure that your Credits earn from your original 3D designs. Any withdrawal of the amount obtained by stealing the model will be rejected. And your account will be banned, along with the account balance frozen.

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