Help Hub

Account Management

• How to get my account ID?
• How to recover my password?
• How to change my password?
• What registration and login methods are supported by Creality Cloud?

3D Model & Community

• Model File Batch Upload Tool Operation Guide
• What file formats are supported for 3D model uploads?
• How to sell 3D models on Creality Cloud?
• What is a proof of your 3D creation?

3D Printer & Terminal Device

• Creality Box Usage Notes
• Flagship Serise(K1/ K1 Max) Error Code Trouble Shooting--Continuous Updating
• How to upload logs?
• What printers support connecting Sonic Pad?

Cloud Slicing

• How to upload G-code to Creality Cloud?
• How to slice multiple models on Creality Cloud
• FDM Slicing Parameters Profiles
• How to add a custom 3D printer in Built-in Slicer?

Printing Issues

• How to Upload Print Files and Quickly Print Models Using Others' Print Files
• How to control multiple 3D printers
• How to Make a Time-lapse Video?

Purchase Service

• How do I get the Cuvacoins?
• What is Credit, How to get Credits?
• What features does Creality Cloud Premium offer?
• What's Premium？