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Ender 3 blue screen fix - 5 troubleshooting

Spencer Hill
Spencer Hill 11:14 01-10
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Question

Built a printer, then it turned on. Leveled the plate to the print Nozzle with a piece of paper. I printed 2 test models and then a 5-hour model. All 3 models we fine. Then turned off the printer. The next day I turned the printer on and only got a Blue screen on my Ender 3. 

- From Frank Lovash on ifixit

ender 3 blue screen

Are you one of the people who have been getting stuck on the Ender 3 blue screen? This situation can be very annoying and frustrating at the same time. Have you tried to call Creality Support, and they couldn't help you?

It's time to tell you how to get rid of Ender 3 display problems once and for all! In this article, we will show you 6 ways to fix Ender 3 pro, Ender 3, and Ender 3 v2 blue screen.

Let's get started! 

Why did your Ender 3 get the blue screen of death?

Various reasons might cause the blue screen on Ender 3 display screen. The most usual ones are listed below for you to be aware of before attempting the fixes.

  • The hardware problem: the screen is broken.
  • The software problem: have accidentally removed the firmware for example.

If your Ender 3 got a blue screen, you must keep calm and carry on. Because we will help you to fix it!

Ender 3 blue screen fix - 6 troubleshooting

Way 1. Restart the Printer

The quick way to get your Ender 3 from the blue screen is to restart it. Because it is simply a technique to switch the printer fast off and then back on, this is one of the simplest but also one of the most effective solutions to the problem of Ender 3 blue screen and other display problems.

To restart your Ender 3, just turn off and unplug the power. A few minutes later, plug in the power and turn it on. If the blue screen still showing, keep going the other way.

restart ender 3

Way 2. Check if the screen is broken

The second way is to check if the screen is broken. You need to remove the screen screws and check if the screen is obviously broken.

If the hardware is broken, it's hard to repair it. May need to replace the screen with a new one.

Way 3. Make Sure Your Connections Are Secure & Fuse is Not Blown

If the connection is unsecured, may ocurre the ender 3 blue screen. So now let's check out the cable connections.

  • Replug the cable. Install the screen and tighten the screws.
  • Remove the mainboard fan cover, and check if the screen cable is loose.
  • Use pliers to cut off the hot melt glue, re-plug the cable, and install the mainboard fan cover.

Way 4. Reflash the Firmware

If you’ve tried many fixes to no avail, then reflashing your firmware could be the solution that works. Because many users experienced a blue or blank screen due to the firmware. Following the below steps to reflash your firmware.

Step 1. Download the Ender 3 series firmware from Creality Cloud. You can choose the firmware version according to your printer type.

choose the firmware for ender 3

Step 2. Move this firmware file onto the root level of an SD card.

Step 3. Power off your Ender 3.

Step 4. Insert the holy SD card that you just created.

Step 5. Power up your Ender 3. The screen will remain blank for a few seconds but then will boot up as normal.

Way 5. Contact Your Seller & Ask for Replacements

If nothing works, the ultimate way is to contact Creality Service. If your printer is on the Warranty Period, any defects in the material or the workmanship of your product will be covered until you provide any related documents and information. More details in Creality after-sale service.

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