We provide premium printing features, exclusive member discounts, and more cloud storage to meet your 3D printing needs.
What is Your Refund Policy?
You won’t be entitled to a refund or credit from us under any circumstance once the payment is made.
How Can I Purchase the Premium Plan?
You can pay according to the payment contract through existing payment methods. Creality Cloud now accepts Alipay, Apple Pay, Google Pay, PayPal to pay your plan.
1. As a plan member in Creality Cloud, you can check your plan features in Member Center. Learn more detailed terms in Member Service Agreement.
2. Your plan will start service within 10 minutes when the purchase is completed. If your plan is still not upgraded for some network reasons, please refresh the page or restart the App after a 5-10 minutes wait. If the situation still goes on, please contact our online customer service.
3. You can subscribe your to plan billed monthly or yearly. Automatic renewal service may be activated through special events. Correspondingly, the deduction time will be subject to the prompt on the event page.