You have got to be kidding me! Update 4.18 has nothing of value. Why don't you try working on your user interface? Get rid of the advertisements. Give me access and control of my machine, my videos, and my printing data! I want to monitor my work the way I choose (is layer height too much to ask when printing from the TF? or video capture when printing from the TF? or upload from my desktop directly to the TF?, I could go on!). I do not use a phone, nor do I want to ... I want better access from my desktop computer! In fact, I want to choose which software to monitor my machine and which camera to use. Your documentation is lacking, "how-tos" are nonexistent and your response time is brutal. I paid $1000 for "MY CR10 Smart Pro" machine, not for your cloud. If you want better community activity about your product, open up our choices. Your machine is fine, your Creality Cloud sucks! For context, I'm a home hobbyist, and have been 3D printing for 5 years on the CR10S, Thought the CR10 Smart Pro was going to be an upgrade. What a disappointment.